U.S. Leads Multi-National Action Against GameOver Zeus Botnet and Cryptolocker Ransomware, Charges Botnet Administrator
U.S. Department of Justice
Office of Public Affairs
June 2, 2014
WASHINGTON, D.C.--The Justice Department today announced a multi-national effort to disrupt the GameOver Zeus botnet--a global network of infected victim computers used by cyber criminals to steal millions of dollars from businesses and consumers--and unsealed criminal charges in Pittsburgh, Pennsylvania, and Omaha, Nebraska, against an administrator of the botnet. In a separate action, U.S. and foreign law enforcement officials worked together to seize computer servers central to the malicious software, or malware, known as Cryptolocker, a form of ransomware that encrypts the files on victims' computers until they pay a ransom.
Deputy Attorney General James M. Cole, Assistant Attorney General Leslie R. Caldwell of the Justice Department's Criminal Division, FBI Executive Assistant Director Robert Anderson, Jr., U.S. Attorney David J. Hickton of the Western District of Pennsylvania, U.S. Attorney Deborah R. Gilg of the District of Nebraska, and Department of Homeland Security's (DHS) Deputy Under Secretary Dr. Phyllis Schneck made the announcement.
Victims of GameOver Zeus may use the following website created by DHS's Computer Emergency Readiness Team (US-CERT) for assistance in removing the malware: https://www.us-cert.gov/gameoverzeus.
"This operation disrupted a global botnet that had stolen millions from businesses and consumers as well as a complex ransomware scheme that secretly encrypted hard drives and then demanded payments for giving users access to their own files and data," said Deputy Attorney General Cole. "We succeeded in disabling GameOver Zeus and Cryptolocker only because we blended innovative legal and technical tactics with traditional law enforcement tools and developed strong working relationships with private industry experts and law enforcement counterparts in more than 10 countries around the world."
"These schemes were highly sophisticated and immensely lucrative, and the cyber criminals did not make them easy to reach or disrupt," said Assistant Attorney General Caldwell. "But under the leadership of the Justice Department, U.S. law enforcement, foreign partners in more than 10 different countries, and numerous private sector partners joined together to disrupt both these schemes. Through these court-authorized operations, we have started to repair the damage the cyber criminals have caused over the past few years, we are helping victims regain control of their own computers, and we are protecting future potential victims from attack."
"GameOver Zeus is the most sophisticated botnet the FBI and our allies have ever attempted to disrupt," said FBI Executive Assistant Director Anderson. "The efforts announced today are a direct result of the effective relationships we have with our partners in the private sector, international law enforcement, and within the U.S. government."
"The borderless, insidious nature of computer hacking and cybertheft requires us to be bold and imaginative," said U.S. Attorney Hickton. "We take this action on behalf of hundreds of thousands of computer users who were unwittingly infected and victimized."
"The sophisticated computer malware targeting of U.S. victims by a global criminal enterprise demonstrates the grave threat of cybercrime to our citizens," said U.S. Attorney Gilg. "We are grateful for the outstanding collaboration of our international and U.S. law enforcement partners in this successful investigation."
"The FBI has demonstrated great leadership in continuing to help combat cyber crime, and our international and private sector partners have made enormous contributions as well," said Deputy Under Secretary Schneck. "This collective effort reflects our 'whole-of-government' approach to cybersecurity. DHS is proud to support our partners in helping to identify compromised computers, sharing that information rapidly, and developing useful information and mitigation strategies to help the owners of hacked systems."
GameOver Zeus Administrator Charged
A federal grand jury in Pittsburgh unsealed a 14-count indictment against Evgeniy Mikhailovich Bogachev, 30, of Anapa, Russian Federation, charging him with conspiracy, computer hacking, wire fraud, bank fraud, and money laundering in connection with his alleged role as an administrator of the GameOver Zeus botnet. Bogachev was also charged by criminal complaint in Omaha with conspiracy to commit bank fraud related to his alleged involvement in the operation of a prior variant of Zeus malware known as Jabber Zeus.
In a separate civil injunction application filed by the United States in federal court in Pittsburgh, Bogachev is identified as a leader of a tightly knit gang of cyber criminals based in Russia and Ukraine that is responsible for the development and operation of both the GameOver Zeus and Cryptolocker schemes. An investigation led in Washington, D.C., identified the GameOver Zeus network as a common distribution mechanism for Cryptolocker. Unsolicited e-mails containing an infected file purporting to be a voice-mail or shipping confirmation are also widely used to distribute Cryptolocker. When opened, those attachments infect victims' computers. Bogachev is alleged in the civil filing to be an administrator of both GameOver Zeus and Cryptolocker. The injunction filing further alleges that Bogachev is linked to the well-known online nicknames "Slavik" and "Pollingsoon," among others. The criminal complaint filed in Omaha alleges that Bogachev also used "Lucky12345," a well-known online moniker previously the subject of criminal charges in September 2012 that were unsealed in Omaha on April 11, 2014.
Disruption of GameOver Zeus Botnet
GameOver Zeus, also known as Peer-to-Peer Zeus, is an extremely sophisticated type of malware designed to steal banking and other credentials from the computers it infects. Unknown to their rightful owners, the infected computers also secretly become part of a global network of compromised computers known as a botnet, a powerful online tool that cyber criminals can use for numerous criminal purposes besides stealing confidential information from the infected machines themselves. GameOver Zeus, which first emerged around September 2011, is the latest version of Zeus malware that began appearing at least as early as 2007. GameOver Zeus' decentralized, peer-to-peer structure differentiates it from earlier Zeus variants. Security researchers estimate that between 500,000 and one million computers worldwide are infected with Gameover Zeus and that approximately 25 percent of the infected computers are located in the United States. The principal purpose of the botnet is to capture banking credentials from infected computers. Those credentials are then used to initiate or re-direct wire transfers to accounts overseas that are controlled by cyber criminals. The FBI estimates that GameOver Zeus is responsible for more than $100 million in losses.
The GameOver Zeus botnet operates silently on victim computers by directing those computers to reach out to receive commands from other computers in the botnet and to funnel stolen banking credentials back to the criminals who control the botnet. For this reason, in addition to the criminal charges announced today, the United States obtained civil and criminal court orders in federal court in Pittsburgh authorizing measures to redirect the automated requests by victim computers for additional instructions away from the criminal operators to substitute servers established pursuant to court order. The order authorizes the FBI to obtain the Internet protocol addresses of the victim computers reaching out to the substitute servers and to provide that information to US-CERT to distribute to other countries' CERTS and private industry to assist victims in removing the GameOver Zeus malware from their computers. At no point during the operation did the FBI or law enforcement access the content of any of the victims' computers or electronic communications.
Besides the United States, law enforcement from the Australian Federal Police; the National Police of the Netherlands National High Tech Crime Unit; European Cybercrime Centre (EC3); Germany's Bundeskriminalamt; France's Police Judiciare; Italy's Polizia Postale e delle Comunicazioni; Japan's National Police Agency; Luxembourg's Police Grand Ducale; New Zealand Police; the Royal Canadian Mounted Police; Ukraine's Ministry of Internal Affairs-Division for Combating Cyber Crime; and the United Kingdom's National Crime Agency participated in the operation. The Defense Criminal Investigative Service of the U.S. Department of Defense also participated in the investigation.
Invaluable technical assistance was provided by Dell SecureWorks and CrowdStrike. Numerous other companies also provided assistance, including facilitating efforts by victims to remediate the damage to their computers inflicted by Gameover Zeus. These companies include Microsoft Corporation, Abuse.ch, Afilias, F-Secure, Level 3 Communications, McAfee, Neustar, Shadowserver, Anubis Networks, Symantec, Heimdal Security, Sophos, and Trend Micro.
The DHS National Cybersecurity and Communications Integration Center (NCCIC), which houses the US-CERT, plays a key role in triaging and collaboratively responding to the threat by providing technical assistance to information system operators, disseminating timely mitigation strategies to known victims, and sharing actionable information to the broader community to help prevent further infections.
Disruption of Cryptolocker
In addition to the disruption operation against GameOver Zeus, the Justice Department led a separate multi-national action to disrupt the malware known as Cryptolocker (sometimes written as CryptoLocker), which began appearing about September 2013 and is also a highly sophisticated malware that uses cryptographic key pairs to encrypt the computer files of its victims. Victims are forced to pay hundreds of dollars and often as much as $700 or more to receive the key necessary to unlock their files. If the victim does not pay the ransom, it is impossible to recover their files.
Security researchers estimate that, as of April 2014, Cryptolocker had infected more than 234,000 computers, with approximately half of those in the United States. One estimate indicates that more than $27 million in ransom payments were made in just the first two months since Cryptolocker emerged.
The law enforcement actions against Cryptolocker are the result of an ongoing criminal investigation by the FBI's Washington Field Office, in coordination with law enforcement counterparts from Canada, Germany, Luxembourg, the Netherlands, United Kingdom, and Ukraine.
Companies such as Dell SecureWorks and Deloitte Cyber Risk Services also assisted in the operation against Cryptolocker, as did Carnegie Mellon University and the Georgia Institute of Technology (Georgia Tech). The joint effort aided the FBI in identifying and seizing computer servers acting as command and control hubs for the Cryptolocker malware.
The FBI's Omaha and Pittsburgh Field Offices led both malware disruptions and conducted the investigation of Bogachev. The prosecution in Pittsburgh is being handled by Assistant U.S. Attorney Shardul Desai of the Western District of Pennsylvania and the prosecution in Omaha by Trial Attorney William A. Hall of the Criminal Division's Computer Crime and Intellectual Property Section (CCIPS) and Assistant U.S. Attorney Steven Russell of the District of Nebraska. The civil action to disrupt the Gameover Zeus botnet and Cryptolocker malware is led by Trial Attorneys Ethan Arenson and David Aaron of CCIPS and Assistant U.S. Attorney Michael A. Comber of the Western District of Pennsylvania.
The Criminal Division's Office of International Affairs provided significant assistance throughout the criminal and civil investigations.
The details contained in the indictment, criminal complaint, and related pleadings are merely accusations, and the defendant is presumed innocent unless and until proven guilty.
Anyone claiming an interest in any of the property seized or actions enjoined pursuant to the court orders described in this release is advised to visit the following website for notice of the full contents of the orders at http://www.justice.gov/opa/gameover-zeus.html.
GameOver Zeus Botnet Disrupted
Collaborative Effort Among International Partners
On June 2, 2014, the Department of Justice and the FBI announced a multinational effort to disrupt the GameOver Zeus botnet, believed to be responsible for the theft of millions of dollars from businesses and consumers in the U.S. and around the world.
Also announced was the unsealing of criminal charges in Pittsburgh and Omaha against alleged botnet administrator Evgeniy Mikhailovich Bogachev of Anapa, Russian Federation.
GameOver Zeus is an extremely sophisticated type of malware designed specifically to steal banking and other credentials from the computers it infects. It's predominately spread through spam e-mail or phishing messages.
Unbeknownst to their rightful owners, the infected computers become part of a global network of compromised computers known as a botnet--a powerful online tool that cyber criminals can use for their own nefarious purposes. In the case of GameOver Zeus, its primary purpose is to capture banking credentials from infected computers, then use those credentials to initiate or re-direct wire transfers to accounts overseas that are controlled by the criminals. Losses attributable to GameOver Zeus are estimated to be more than $100 million.
Unlike earlier Zeus variants, GameOver has a decentralized, peer-to-peer command and control infrastructure rather than centralized points of origin, which means that instructions to the infected computers can come from any of the infected computers, making a takedown of the botnet more difficult. But not impossible.
Officials announced that in addition to the criminal charges in the case, the U.S. obtained civil and criminal court orders  in federal court in Pittsburgh authorizing measures to sever communications between the infected computers, re-directing these computers away from criminal servers to substitute servers under the government's control.
The orders authorize the FBI to identity the IP addresses of the victim computers reaching out to the substitute servers and to provide that information to Computer Emergency Readiness Teams (CERTs) around the world, as well as to Internet service providers and other private sector parties who are able to assist victims in removing GameOver Zeus from their computers.
Important note: No contents of victim communications are captured or accessible in the disruption process.
The GameOver Zeus investigation, according to U.S. Deputy Attorney General James Cole, combined "traditional law enforcement techniques and cutting edge technical measures necessary to combat highly sophisticated cyber schemes targeting our citizens and businesses."
In a related action announced today, U.S. and foreign law enforcement officials seized Cryptolocker  command and control servers. Cryptolocker is a type of ransomware that locks victims' computer files and demands a fee in return for unlocking them. Computers infected with Cryptolocker are often also infected with GameOver Zeus.
Evgeniy Bogachev, added to the FBI's Cyber's Most Wanted list,  was identified in court documents as the leader of a gang of cyber criminals based in Russia and the Ukraine responsible for the development and operation of both the GameOver Zeus and Cryptolocker schemes.
The actions to take down GameOver Zeus were truly collaborative. "GameOver Zeus is the most sophisticated botnet the FBI and our allies have ever attempted to disrupt," said FBI Executive Assistant Director Robert Anderson. "The efforts announced today are a direct result of the effective relationships we have with our partners in the private sector, international law enforcement, and within the U.S. government."
Could Your Computer Be Infected?
- Your computer system operates very slowly.
- Your cursor moves erratically with no input from you.
- You notice unauthorized logins to your bank accounts or unauthorized money transfers.
- Text-based chat windows appear on your computer's desktop unexpectedly.
- Your computer files lock up and a ransom demand is made to unlock files.
If you notice one or more of these actions on your computer, you may have been infected with the GameOver Zeus malware. The Department of Homeland Security's Computer Emergency Readiness Team (CERT) has posted additional information on its website about GameOver Zeus, including the specific operating systems impacted, an overview of the malware, and actions you can take to remove the infection from your computer. Visit https://www.us-cert.gov/ncas/alerts/TA14-150A for details.
Protect Your Computer From Malware
- Make sure you have updated antivirus software on your computer.
- Enable automated patches for your operating system and web browser.
- Have strong passwords, and don't use the same passwords for everything.
- Use a pop-up blocker.
- Only download software--especially free software--from sites you know and trust (malware can also come in downloadable games, file-sharing programs, and customized toolbars).
- Don't open attachments in unsolicited e-mails, even if they come from people in your contact list, and never click on a URL contained in an e-mail, even if you think it looks safe. Instead, close out the e-mail and go to the organization's website directly.